Cancellation policy

Pay in instalments Policy
Some packages can be paid in 2 or 4 equal payments. The first payment is taken at checkout; the rest are charged automatically to the same card every 2 weeks. The plan ends by itself after the last payment. There is nothing to renew and nothing to cancel.

If a payment doesn’t go through, we’ll retry it. Your song and film are not affected; if you need to change your card, reply to any of our emails or write to hello@petballad.com.

Changing your mind
Our 30-day money-back guarantee applies the same way whether you paid in full or in instalments. See our refund policy.